When a user has been invited to join the platform but haven't completed the required steps to set up their account fully. Consequently, they encounter login issues until this setup process is finished.
Solution Steps
- Check the email inbox for the invitation link. (also check the spam folder)
- Follow the invitation link provided.
- Set up a password as prompted during the setup process.
- Complete the account setup according to the instructions.
- Log in using the registered email address and the newly created password.
To Resolve your Login issue fill out this form: https://docs.google.com/forms/d/e/1FAIpQLSe2nOa9wYghBHVdkWieaBbIEo6NBIfxlMiyDAR6BiM2DB_avw/viewform?usp=sf_link